Terms & Conditions

1. Introduction

Welcome to vb345, an online gaming and sports betting platform serving players across Bangladesh. These Terms & Conditions govern your access to and use of the vb345 website, mobile experience, and all associated services. By registering an account, accessing any feature, or placing a wager on our platform, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.

vb345 reserves the right to amend, modify, or replace these Terms & Conditions at any time. Changes will be communicated via a notice on the platform, and your continued use following such notice constitutes acceptance. It is your responsibility to review these terms periodically. If you disagree with any revision, you must discontinue use of the platform immediately.

2. Eligibility & Account Registration

To register and use vb345, you must satisfy all of the following eligibility conditions. Failure to meet any one of these conditions means you are not permitted to open or maintain an account on our platform:

• You must be at least 21 years of age. vb345 enforces a strict 21+ age restriction across all services.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online gaming is not explicitly prohibited by local law.
• You must not already hold an existing account on vb345. Only one account per person, household, device, or IP address is permitted.
• You must provide accurate, complete, and up-to-date personal information during registration. Providing false information is grounds for immediate account termination.

vb345 reserves the right to request identity verification documents at any stage. Accounts may be suspended pending verification. Verified accounts enjoy faster withdrawals and higher transaction limits.

3. Deposits, Withdrawals & Payment Methods

vb345 processes all financial transactions exclusively in Bangladeshi Taka (৳). We support a wide range of locally trusted payment methods to ensure convenient and accessible banking for all our players across Dhaka, Chittagong, Sylhet, and beyond.

Accepted Deposit Methods

The following payment channels are currently supported for deposits on vb345:

• Mobile financial services: bKash, Nagad, Rocket, and Upay
• Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other major Bangladeshi financial institutions
• Visa and Mastercard debit and credit cards (subject to availability)
• Minimum deposit amount: ৳500. Maximum single transaction limits apply per payment method.

Withdrawal Conditions

Withdrawal requests are processed within 24–72 hours under normal operating conditions. The following conditions must be satisfied before a withdrawal request will be approved:

• Your account must be fully verified with valid identification documents.
• Any active bonus funds must have completed their wagering requirements (rollover conditions) before withdrawal.
• The withdrawal method must match the original deposit method wherever technically possible.

4. Bonuses, Promotions & Wagering Requirements

vb345 offers a variety of promotional offers including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, and Eid. All promotions are subject to the specific terms attached to each offer, in addition to these general Terms & Conditions.

The following general rules apply to all bonuses and promotional offers on the vb345 platform:

• Bonuses are credited to your account automatically or upon request, depending on the promotion type. Check individual promotion pages for specifics.
• Wagering requirements (rollover) must be fully completed before bonus-derived winnings can be withdrawn. The standard rollover for most bonuses on vb345 is stated clearly in each offer.
• Bonuses are non-transferable and may not be exchanged for real cash outside the stated rollover process.
• vb345 reserves the right to withdraw, modify, or cancel any bonus or promotion at its discretion, with or without prior notice.

5. Responsible Gaming & Player Protection

vb345 is firmly committed to promoting responsible gaming practices. We recognize that gambling, while an entertaining pastime for the vast majority of our users, can become harmful for a minority. We therefore provide a range of tools designed to help players maintain control over their gaming activity.

Self-Exclusion & Limits

Players who feel that their gambling activity has become problematic may request the following protective measures through our support team at any time:

• Deposit limits: cap the maximum amount you can deposit in a given period (daily, weekly, or monthly).
• Time-out periods: temporarily suspend your account for 24 hours, 7 days, 30 days, or a custom period.
• Self-exclusion: permanently close your account to prevent further access. This action is irreversible for a minimum exclusion period.

Under-Age Gambling Prevention

vb345 takes under-age gambling very seriously. We employ the following measures to prevent minors from accessing our platform:

• Age verification checks during account registration and upon withdrawal requests.
• Mandatory declaration that the user is aged 21 or above at sign-up.
• Any account found to have been opened by a minor will be closed immediately and all balances forfeited.

6. Prohibited Activities

Users of vb345 are strictly prohibited from engaging in any of the following activities. Violation of any prohibition listed here will result in the immediate suspension or permanent termination of your account, forfeiture of any balance, and may be reported to relevant authorities where applicable under Bangladeshi law.

Prohibited activities include but are not limited to: using automated betting software or bots; attempting to exploit software errors or vulnerabilities; colluding with other players to gain an unfair advantage; engaging in money laundering or financing illegal activities through the platform; opening multiple accounts; impersonating another person; and accessing the platform from a prohibited jurisdiction. vb345 monitors all gameplay for irregular patterns and reserves the right to conduct investigations at any time.

7. Intellectual Property

All content published on the vb345 platform — including but not limited to text, images, graphics, logos, icons, software code, game designs, audio clips, and the overall site architecture — is the exclusive intellectual property of vb345 or its licensed content partners and is protected under applicable intellectual property laws.

• You may not reproduce, redistribute, duplicate, copy, sell, or exploit any portion of the vb345 platform for commercial purposes without prior written consent.
• Unauthorised use of any vb345 trademark, logo, or brand mark is expressly prohibited.
• Third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe retain ownership of their respective game assets.
• User-generated content (if any) submitted to the platform grants vb345 a non-exclusive, royalty-free license to use, reproduce, and display that content.

Any suspected infringement of vb345's intellectual property rights should be reported immediately to our support team by email.

8. Limitation of Liability

To the fullest extent permitted by applicable law, vb345 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes, without limitation, loss of profits, loss of data, service interruptions, system failures, or any other commercial losses — even if vb345 has been advised of the possibility of such damages.

vb345 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Access to the platform may be suspended for scheduled maintenance or due to circumstances beyond our reasonable control, including telecommunications failures, natural disasters, government actions, or other force majeure events.

9. Privacy & Data Protection

vb345 collects and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using the platform, you consent to the collection, storage, and processing of your personal data as described in our Privacy Policy. We employ industry-standard SSL encryption to secure all data transmissions between your device and our servers.

Your personal data will never be sold to third parties. It may be shared with trusted payment processors (such as bKash, Nagad, and partner banks) solely for the purpose of completing your transactions. For full details of how we handle your data, please review our Privacy Policy.

10. Account Suspension & Termination

vb345 reserves the right to suspend or permanently terminate any user account at its sole discretion, with or without notice, if it reasonably believes that the account holder has violated these Terms & Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform or the safety of other users.

Upon termination, any real-money balance remaining in the account (net of bonuses and any pending investigations) will be processed for withdrawal to the account holder's verified payment method, provided no outstanding violations or holds exist. Bonus balances are non-refundable upon termination for breach of these terms.

11. Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which vb345 operates. Any disputes arising from the use of the platform shall first be subject to good-faith negotiation between the user and vb345. Should negotiation fail to resolve the dispute within 30 days, the matter may be referred to binding arbitration under mutually agreed terms.

Users may also contact our support team at any time to raise a complaint or seek clarification. vb345 is committed to resolving all genuine player complaints in a fair, timely, and transparent manner. All player communications are handled in confidence.

12. Contact & Support

If you have any questions, concerns, or requests relating to these Terms & Conditions, or if you wish to exercise any of your rights under these terms (such as requesting self-exclusion or submitting a complaint), please contact our dedicated support team. Our team is available around the clock to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all regions of Bangladesh.

Contact us via email at [email protected]. Please include your registered username, the nature of your query, and any relevant transaction reference numbers to help us resolve your request as quickly as possible. We aim to respond to all inquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).